Privacy policy

Last updated 2026-11-13. This policy follows the Protection of Personal Information Act 4 of 2013 (POPIA).

Responsible party: Softnamic (Pty) Ltd t/a Kerbtest, 1st Floor, Pharos House, 70 Buckingham Terrace, Westville, Durban, 4319. Information officer: Johan Westermann, support@kerbtest.co.za.

What we collect and why

Information	Why	Kept for
Name and email	To deliver your order, send receipts and sign-in links	As long as you have an account, then 5 years for tax records
Your practice history (answers, mock scores, weak-area queue), stored against a scrambled code made from your email	To run the app: progress, weak areas, scores	Until 12 months after your access ends, or until you delete it
Reports you send about a question	To check and fix the question and reply to you	2 years
Order and payment status	Accounting and support	5 years (tax law)
Messages to support	To help you	2 years

Card details go straight to Paystack and are never stored by us.

Learners under 18

Many learners are 17. We only collect an email address and practice answers, nothing else about the learner. A parent or guardian can buy access with their own card using the learner’s email, or with their own email and share the sign-in. If you are under 18, a parent or guardian should agree to you using Kerbtest (POPIA section 35). A parent can ask us to delete a child’s data at any time by email.

Cookies

We use one sign-in cookie, set by our checkout when you sign in, so the app knows it is you. It is needed for the service to work. We do not use advertising or tracking cookies. See the cookie notice.

Marketing

We only send marketing email if you opt in (receipts and sign-in links are not marketing), and every email has an unsubscribe link (POPIA section 69).

Paystack (payments), our email provider (sending mail), our hosting provider. Each is bound to protect your information. We never sell it.

Your rights